Privacy Policy

SpicesInc.com

Last Updated: June 2, 2026

Thank you for accessing the web site ("Site") of SpicesInc.com. ("SpicesInc.com," that's us). We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting our Site, you accept the practices described in this Policy.

This privacy policy applies only to this Site. This privacy policy does not necessarily apply to our offline collection of your personal information. Please see below for details.

We are not responsible for the content or privacy practices on any non-SpicesInc.com web site to which this Site links or that links to this Site.

INFORMATION COLLECTION AND USE

1. Information Collection

We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

• Help make this Site easier for you to use by not having to enter information more than once.
• Help you quickly find information, products, and services.
• Help us create content on this Site that is most relevant to you.
• Alert you to new information, products, and services that we offer.

(a) Registration and Ordering. Before using certain parts of this Site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and country of residence. Payment card information is collected directly by our payment processor (Authorize.net) and is never stored by Spices Inc. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and our site, and for internal marketing purposes. If we encounter a problem when processing your order, we use the personal information to contact you.

(b) Email Addresses. Several locations of the Site permit you to enter your email address for purposes including but not limited to: to request us to notify you when we receive a new spice, new product, or product size; to sign up for our email newsletter and special offers.

(c) Cookies and Other Technology. Like many sites, this Site employs cookies and web beacons (also known as clear GIF technology or "action tags") to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.

(i) Cookies are small pieces of information that are stored as text files by your Internet browser on your computer's hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of this Site. We use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. If you do this, we keep a record of your browsing activity and purchase. THIS SITE'S COOKIES DO NOT AND CANNOT INFILTRATE A USER'S HARD DRIVE TO GATHER A USER'S CONFIDENTIAL INFORMATION. Our cookies are not "spyware."

(ii) Web beacons assist in delivering cookies and help us determine whether a web page on this Site has been viewed and, if so, how many times. For example, any electronic image on this Site, such as an ad banner, can function as a web beacon.

(iii) We use Google Analytics, a third-party analytics service, to help us understand how visitors use this Site. Google Analytics uses cookies and web beacons to measure site usage, such as which pages are visited and how long visitors remain on the Site. The information collected by Google Analytics is used in aggregate form to improve our Site. Any information collected via Google Analytics is not linked to any personal information collected by us.

(d) Log Files. As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol ("IP") address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes.

(e) Age. We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

(f) Product Reviews. You may choose to submit a product review. If you post a review, we will ask for your email address and a username. If you submit a review, your username will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.

2. Information Use and Disclosure

(a) Internal Use. We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve our Site's content and layout, to improve our outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.

(b) Communications with You. We will use your personal information to communicate with you about our site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address to request us to notify you when we receive a new spice, new product, or product size; or to sign up for our email newsletter and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future marketing emails (see the opt out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving transactional emails related to your orders.

(c) External Use. We want to provide you with excellent service and to offer you a great selection - we primarily sell merchandise, not information. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone, except that:

(i) As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them perform their service. For example, in order to deliver products to you, we must share some information. We partner with third-party shipping platforms and carriers (such as ShipStation, Federal Express, and the U.S. Postal Service) to ship products, to ensure delivery, and so that we can obtain feedback and improve the quality of our service. For shipping purposes, we provide personally identifiable information such as your name, shipping address, email, and phone number.

(ii) Similarly, to help you buy products we use a third-party payment processor (Authorize.net) to handle all payment card transactions. Payment card information is submitted directly to Authorize.net and is never stored on our servers. When payment information is transmitted, industry-standard data encryption is used to protect your information. (More on this below in Data Security.)

(iii) We may be required to disclose such information in response to requests from law-enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use our Site for illegal reasons or to commit fraud.

(iv) We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it's possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect at that time.

(v) We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties. This information does not directly personally identify you or any user.

DATA SECURITY

This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate.

While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

OPT OUT/CORRECTIONS

Upon your request, we will (a) correct or update your personal information; (b) stop sending marketing emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by telephoning or emailing our Customer Support department at 1.888.762.8642 or [email protected]. Please do not email your credit card number or other sensitive information.

OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION

The majority of information that we collect is obtained through our Site, and this Privacy Policy applies primarily to that online collection of personal information. We also collect information offline - for example, when someone calls us to place an order or ask questions. When someone calls, we will ask only for the personal information we need in order to place the order or to answer the question. When we need to store information (such as order information), we enter it into our database through SSL encryption. As we mentioned, we primarily sell merchandise, not information, and we treat offline collection, uses, and disclosures consistently with our relevant online practices.

CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act ("CCPA").

Information We Collect

We collect the following categories of personal information from and about our customers:

• Identifiers (name, email address, shipping and billing address, phone number, IP address)
• Commercial information (products purchased, order history)
• Internet or other electronic network activity (browsing behavior on this Site, cookie and analytics data)
• Financial information (payment method type; note that full payment card data is processed directly by our payment processor and is never stored by Spices Inc.)

Your Rights as a California Resident

• Right to Know. You have the right to request that we disclose the personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete. You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt Out of Sale. We do not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.
• Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights.

How to Submit a Request

To exercise your rights, contact us by phone at 1.888.762.8642 or by email at [email protected]. We will respond to verified requests within 45 days as required by law.

UPDATES TO THIS POLICY

If we change or update this Privacy Policy, we will post changes and updates on this Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us at 1.888.762.8642 or [email protected].